What should I do if the LED string lights don't light up?
Check the power source: Ensure that the plug is properly inserted into the socket and the switch is turned on.Check the connections: Confirm whether the plugs between the string lights are fully connected and there is no looseness. Check the fuse: Some string lights are equipped with replaceable fuses. Try replacing it if needed.Check the wiring: Check if there are any obviously broken or damaged wires or light bulbs.
Is part of the LED string lights not lighting or flickering?
Loose bulbs: Try to retighten or reinsert the non-lighting bulbs.Voltage issue: Ensure the power supply matches the rated voltage of the string lights(e.g., 12V).Controller malfunction: If using dimmable/RGB string lights, check if the controller is functioning correctly.
Can the LED string lights be used outdoors?
Yes. Our LED string lights have a waterproof rating of IP68 and can be used for outdoor lighting, holiday decorations, landscape arrangements, etc.
How long is the lifespan of the LED string lights?
The lifespan of the LED string lights is 50,000 hours. The actual lifespan is affected by the usage environment, frequency and voltage stability.
Is the power consumption of LED string lights?
Our LED string lights are highly energy-efficient. For example, one of our string light has 50pcs LED beads, and the power of each bead is approximately 0.3W. When used continuously for 50hours, it only comsumes 0.1-0.2kWH.
How can I select your product?
First of all, you need to tell us your requirements, such as the purpose or decorative scenario, size, installation height, and some other details for the LED string lights that you want. And then we will give you a recommendation.
Can I have a sample order for LED string light ?
Yes, we welcome LED string light sample order to test and check quality.
How do you ship the LED string lights?
It is depends on the order quantity, specific customization requirements, and your budget. We usually ship by DHL, UPS, Fedex or TNT. Airline and sea shipping also optional.